Privacy Policy – UAE & GCC
Effective Date: 02 November 2025
Neuness General Trading LLC (“Neuness”, “we”, “us”, “our”) operates www.neuness.ae in the United Arab Emirates. We respect your privacy and are committed to protecting your personal data.
By using our Platform, you agree to the practices described in this Privacy Policy.
- Full name, username, date of birth
- Email, phone number, delivery address
- Order and transaction history
- Device, IP address, browser data
- Marketing and communication preferences
- Account registration
- Order placement
- Customer service contact
- Cookies & analytics tools
- Payment and delivery partners
We use cookies to enhance user experience, analyze website traffic, and provide personalized advertising. You may disable cookies in your browser settings, but certain features may not function properly.
- Process and deliver orders
- Provide customer support
- Improve website performance
- Send promotional offers (if consented)
- Prevent fraud and ensure security
- Comply with UAE laws
We do not sell your personal data.
We may share your data with:
- Payment processors
- Delivery partners
- IT & hosting providers
- Government authorities (if legally required)
We retain your data as long as necessary to fulfill contractual, legal, and tax obligations under UAE regulations.
We implement SSL encryption, secure payment gateways, and internal access controls to protect your personal data.
- Access your personal data
- Request correction
- Request deletion (where legally permitted)
- Withdraw marketing consent
Contact us at: support@neuness.ae
We may update this Privacy Policy periodically. Continued use of the Platform indicates your acceptance of any updates.
Neuness General Trading LLC
Dubai, United Arab Emirates
Email: support@neuness.ae
Website: www.neuness.ae